If you run a small business, you probably don’t want to incur the heavy costs of hiring full-time IT staff, but that doesn’t mean you don’t need ongoing technical support to keep your business running smoothly.
Our team of professionals are experts in IT Consulting, so you can rely on us to provide all the support and service you need for your business in Brisbane, Milton, Acacia Ridge, Murarrie and surrounding areas.
Our Customers are typically:
- Fast growing businesses with 10-200 employees who don’t have a full-time IT manager.
- Over and over again they tell us the single biggest benefit to our support program is the fact that they don’t have computer problems cropping up and interfering with their day to day business activities like they used to.
- They also love the peace of mind that come with knowing important tasks like software updates, security patches, viruses, back ups and data protection are things they no longer need to worry about.
Top 9 Reasons Why Business Owners Trust Us To Support The Computers That Run Their Company
- We guarantee 1-hour or less response time to your computer emergencies. You will always be able to contact us quickly.
- You are assured a dedicated, senior technician plus a number of back up technicians who are familiar with your business in case your dedicated technician is unavailable.
- We never use “geek-speak” and explain everything to our clients in plain English. We expect you to know your business… not the latest “techie” term.
- We take time to understand your business and offer smart business solutions to maximize productivity, profits, and reduce costs.
- We remotely monitor your computer network 24 hours a day, 7 days a week to resolve problems before they disrupt your business.
- One-Stop-Source – eliminate the headache, wasted time and exhaustion of dealing with lots of different technology vendors – we’ll liaise with them on your behalf.
- Eliminate wasted business time – outsource day-to-day technical support tasks so employees can focus on high-level, revenue producing activities.
- Fixed prices – get all the IT Support that your business needs for one low, fixed monthly subscription without any extra surprises or hidden costs.
- We unconditionally guarantee your satisfaction on our work or it’s free.
When you become a customer of Directions Technology, you won’t have to worry about spam, viruses, network security, hackers, updates and patches, finding the right software or equipment or any other technical problem – we do it all for you.
Yes it is possible! but don’t take our word for it – just look at some of the results our clients are getting:
“We Always Know Our Needs Are Being Prioritised”
Your online ticketing system means fast, accessible service delivered by friendly, helpful people who assist you in non-technical language. Directions offers efficient and personable service, we always know our needs are being prioritised. We are very pleased with our partnership with Directions Technology and would gladly recommend you to other businesses.